Shipping Policy

HOW MUCH DOES SHIPPING COST? 

Economy $50 and up  - 5 to 8 business days Free

Economy 0 lb. - 5 lb.   - 5 to 8 business days $4.90 USD

Economy 5 lb. - 70 lb.  - 5 to 8 business days $19.90 USD

Standard 0 lb. - 1 lb.    - 3 to 4 business days $6.90 USD

Standard 1 lb. - 5 lb.    - 3 to 4 business days  $9.90 USD

PROCESSING TIME

As soon as we receive your order, we process your item in 1-2 business days, this includes production time since some of the products are made to order.

Estimated Delivery Time

As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 3-10 business days.

If your order hasn’t arrived in the estimated delivery times, please contact our support team at (info@ravenonline.shop)

RETURNS AND REFUND GUARANTEE

For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.

All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.

RETURNS

For non defective items and items that are received in 100% condition, we charge a 15% restocking fee. We will send you a return label as soon as we receive your request and as soon as we receive the item you returned, we will process your refund minus the 15% Restocking Fee.

All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.

ravenonline shop has the right to refuse returns after our review process has been completed.

For additional help please contact us at: ✆ 281-450-1716 Mon-Fri 9am-5pm CST and/or Email Us at info@ravenonline.shop